The upgrades will enhance 4G service reliability and introduce new 5G coverage to the area, significantly improving mobile performance and reducing network congestion.
During the works, the site will need to be switched off for periods of up to 10 hours to safely complete works, impacting mobile customers in the area.
A Telstra spokesperson said the upgrades were necessary to delivering faster downloads and smoother streaming.
With Echuca West joining 5G, the spokesperson said it represented a significant step forward for the region.
“While some disruption is required while the upgrade is under way, we’ll only be switching off the site when we need to and will have it back online and working better than ever as quickly as possible,” they said.
During this period, Telstra customers can maintain phone and text services by activating Wi-Fi Calling — a complimentary feature that enables calls and texts through customers’ wi-fi connections.
The works will not impact NBN, satellite internet services, PSTN landline services, or mobile coverage from other providers.
Telstra recommends business owners contact their bank to connect EFTPOS terminals via NBN or wi-fi to ensure uninterrupted transactions during the upgrade.
Any calls to 000 from a Telstra mobile when the site is off-air will automatically connect to another mobile network if available for connection to emergency services.
Telstra mobile customers will receive an SMS advising of the upcoming work.
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