Commonwealth Bank says it has restored services after an outage overnight stopped customers from making payments, viewing balances, withdrawing cash or using its Netbank website.
Issues for customers using the app began soon after 8pm on Tuesday.
In some instances customers could not view their available balances or withdraw cash.
UPDATE 01:10AM - Services are being restored. We apologise to customers who encountered difficulties accessing some of our services this evening. The CommBank app and NetBank are now available. Customers may still experience some delays to payments. — CommBank (@CommBank) https://t.co/k9Ape0lqcOMarch 12, 2024
The outage was first reported on CBA's X account at 11.21pm AEDT on Tuesday and all services were restored by 7am on Wednesday, according to CBA's support web page.
Debit and credit cards continued to work but payments to customers at other financial institutions were delayed, CBA said in an X post.
Australia's largest bank apologised to customers for the outage in a social media post.
The bank has been contacted for comment.
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