Greater Shepparton City Council has introduced Payble, which allows ratepayers to choose from various payment options, including weekly, fortnightly and monthly payments via direct debit from a bank account or credit and debit cards.
The online system provides reminders before payments are due and aims to be a modern option for residents.
Council’s director of corporate services Chris Teitzel said council wants to make it easier for residents to pay their rates in a way that suits their circumstances.
“We know that everyone’s financial situation is different, and council is always looking for ways to give our community more flexibility,” he said.
“Introducing Payble provides another convenient choice for people who prefer to spread payments across the year, while still meeting their rates obligations on time.”
Ratepayers still have multiple options as traditional payment methods are still available.
Other payment options include paying by four instalments, 10 monthly direct debit instalments, via BPAY, mail, in person at the council offices or post offices, or through Centrepay and payment plans for eligible ratepayers.
The council said it encourages anyone experiencing financial difficulty to contact the Rates and Revenue team early to discuss available payment plans or support options under the council’s Financial Hardship Policy.
Information on how to pay rates using Payble, along with details on all available payment options, is available on council’s website, at https://greatershepparton.com.au/rate-payment