With this simple philosophy, Everyday Supplies in Shepparton has built a nearly 30-year reputation across the Goulburn Valley as more than just a retailer of cleaning and bathroom products.
It’s a place customers turn to for answers.
“We’re experts in solving everyday cleaning problems — or whatever the individual’s problems are,” customer relations representative Alan Kellock said.
“And if we don’t have the expertise here, we’ve got the backing of companies that have been supplying Australia for almost 100 years … so we’d like to think that we’re extremely helpful, and if we don’t have the answer for you, we’ll get the answer for you.”
From the general public to professional cleaners, schools, childcare centres, medical clinics, businesses, farms and sporting clubs, the locally owned and operated business supplies a vast range of products with free delivery in the GV and surrounds.
Chemicals, PPE, nappies, vacuums, degreasers, stationery — the list goes on.
But Mr Kellock said it was never just about the item on the invoice.
“It’s as much about techniques of how to do certain jobs as it is to having the product for it,” he said.
“It’s about making sure that we look at the process from start to finish and give you the best solution.”
This approach has allowed the business to adapt to changing technology and demands.
For instance, Everyday Supplies recently expanded into the nappy market after recognising a need among the 50 childcare centres it services.
“We build our range based on what the customers’ needs are,” Mr Kellock said.
Staffed by eight long-term locals, Everyday Supplies prides itself on being embedded in the community it serves by sponsoring many organisations such as Shepparton FoodShare.
“Community and relationships are what have built the business, so we’re really big on looking after the community that looks after us,” Mr Kellock said.
“We are here to help people, and our advice and customer service are an example of that.”
For more information, contact Everyday Supplies at 5831 7228, email office@everydaysupplies.com.au, visit its website at everydaysupplies.com.au, or stop by the shop at 28-36 New Dookie Rd, Shepparton.
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