Each year, the facility surveys its staff of more than 120 people, asking them a variety of questions about how they feel working at Cooinda.
The results are benchmarked against similar facilities in Australia and New Zealand.
This year, staff rated Cooinda in the top 6 of 123 facilities for overall satisfaction, with more than 90 per cent saying they were very satisfied working at Cooinda.
“We are delighted with this result,” said Ms Margaret Aldous, Cooinda’s chief executive.
“Happy staff is a vital ingredient to the genuine care and compassion we provide to the older people who call Cooinda home.
“Staff, with a strong team culture, who work by our values, are better able to care and support each other which is reflected in the high quality of care we provide.”
Some staff comments from the survey included; “Cooinda is the best place to work. There are a lot of staff who have worked here for 15 years and more, that says a lot about Cooinda. I know that the care and services are the best. Everyone is made to feel welcome and part of the team, we are all like family.”; and
“It is a good work environment, friendly people and good atmosphere, clean and well run. There is a high level of care and activities for the residents. They are treated with respect and individuality not as a business.”
Please call 5761 3300 if you would like to find out more.
