IF YOU’RE struggling to tell the difference between a USB and a JPEG, Kyabram Community and Learning Centre (KCLC) can help.
A partnership between Advance Computing and KCLC means locals will now have access to a free technology advice clinic.
The monthly clinic will operate on the second Thursday of every month with the first class beginning tomorrow, March 8.
Two Advance Computing team members will be on hand to assist with installing new programs, virus protection, troubleshooting, internet or email problems and to offer advice on purchasing new software or hardware.
KCLC chief executive Jen Savage said the centre is the best location to host the clinic.
“It made sense to offer this service at a central location and at an organisation which is already deeply entrenched in community services,” she said.
“Having the Advance Computing team here once a month means more people will have access to qualified and experienced advice without the hourly rate.”
Advance Computing director Chris Motton said the change will allow the company to focus its efforts toward business and industry clients but keep its commitment to locals.
“We want to make sure residents with personal devices are still being supported with their everyday technology enquiries,” he said.
“We’ll be watching the numbers for the clinic closely and if there’s a need for it we’ll look at adding in extra hours or additional days.’’
The first clinic will be held tomorrow at KCLC from 9am-12pm and will run monthly on the second Thursday of each month.
Appointments can be made by contacting KCLC on 5852 0000, however walk-ins are welcome.