News

Summer of discontent

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February 15, 2018

Speed restrictions resulting from a prolonged hot spell impacted punctuality across most lines last month, with only about 80 per cent of V/Line services running on time across the network.

‘‘Steel tracks expand in the heat which make speed restrictions a reality of operating a rail network, whether in regional Victoria, or the London Underground,’’ Public Transport Victoria chief executive Jeroen Weimar said.

‘‘V/Line has been taking extra steps to minimise the impact of extreme heat days on services, deploying extra crews on hot days to speed up response times should incidents arise, and we continue to look at ways to further minimise disruptions for passengers.’’

The release of the January results coincides with PTV revealing a new online performance tool, aiming to offer greater transparency.

The authority says the interactive online tool will provide simple and more transparent access performance data on Victoria’s public transport network.

Mr Weimar said the new online tool gave the public more detail on operator performances, reflecting its drive towards greater transparency under the new train and tram contracts.

‘‘January saw the operators deal with the dual challenges of prolonged periods of hot weather and major upgrade works on our road and rail networks.’’

Despite these challenges, Yarra Trams and Metro managed to deliver service levels above the targets in the new franchise agreements.

Performance results for last month, and data going back to 2001 is now available on the PTV website at ptv.vic.gov.au/performance.

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