Vet clinics back online with internet, phone

November 24, 2017

SheppVets is back online after an extended internet and phone outage.

SheppVets have had its internet and phone systems restored after a mystery communications blackout that caused chaos for staff and customers.

Communication was restored to SheppVets’ Kialla and Shepparton clinics on Wednesday morning, five days after its disconnection.

Fiona Cameron from SheppVets said they still had not been given a reason for the extended outage from their service provide.

‘‘The worst thing was that we did not know how long it was going to go on for,’’ she said.

‘‘We were totally left in the dark.’’

Service provider Commander had not responded to requests for comment from The News.

Ms Cameron could not put a dollar figure on what the outage might have cost the business.

‘‘I suppose some people that couldn’t have gotten through might have gone elsewhere, but the major problem was inconvenience for our staff,’’ she said.

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